Terms of Service

By accessing or using Tenyne's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Tenyne provides workforce orchestration services, including but not limited to:

• Managed Teams: Cross-functional squads for product development
• Employer of Record (EOR): Global hiring and compliance solutions
• Talent Pipelines: Workforce development and training programs
• Automation Services: AI-powered workflow and process automation

2.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

3.1 Account Creation

To access certain features of our services, you may be required to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account if we believe you have violated these terms or engaged in fraudulent or illegal activities.

You agree not to:

• Use our services for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our services
• Transmit any viruses, malware, or other harmful code
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without consent
• Engage in any activity that could harm Tenyne or its users
• Use automated systems to access the service without our permission

5.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of Tenyne and are protected by international copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit or upload to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and providing our services.

5.3 Feedback

Any feedback, suggestions, or ideas you provide about our services become our property, and we may use them without any obligation to you.

6.1 Fees and Billing

Certain services may require payment of fees. You agree to pay all applicable fees as described in your service agreement or as displayed on our website. All fees are non-refundable unless otherwise stated.

6.2 Payment Methods

You must provide current, complete, and accurate payment information. You authorize us to charge the payment method you provide for all fees incurred.

6.3 Late Payments

Failure to pay fees when due may result in suspension or termination of your access to services. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law.

During the course of our relationship, you may have access to confidential information belonging to Tenyne or our clients. You agree to:

• Keep all confidential information strictly confidential
• Use confidential information only for authorized purposes
• Not disclose confidential information to third parties without consent
• Return or destroy confidential information upon request
• Protect confidential information with reasonable security measures

8.1 Service Warranty

We will provide our services with reasonable skill and care. However, except as expressly stated in your service agreement, our services are provided "as is" and "as available" without warranties of any kind.

8.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TENYNE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the services
• Any conduct or content of any third party on the services
• Any content obtained from the services
• Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Tenyne, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our services
• Your violation of these terms
• Your violation of any rights of another party
• Your content or any content submitted through your account

11.1 Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the services will immediately cease.

11.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these terms.

11.3 Effect of Termination

Upon termination, all licenses and rights granted to you will immediately terminate. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice describing the facts and basis of the claim.

12.2 Arbitration

If we cannot resolve the dispute informally, any dispute arising out of or relating to these terms or the services will be resolved through binding arbitration, except that either party may seek injunctive relief in court for infringement of intellectual property rights.

12.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tenyne is incorporated, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in that jurisdiction.

We reserve the right to modify these terms at any time. When we make material changes, we will notify you by email or through our services. Your continued use of the services after such notification constitutes your acceptance of the modified terms.

It is your responsibility to review these terms periodically. The "Last updated" date at the top of this document indicates when these terms were last revised.

15.1 Entire Agreement

These terms constitute the entire agreement between you and Tenyne regarding the use of our services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.

If you have any questions about these Terms of Service, please contact us:

• Email: legal@tenyne.com
• Mail: Tenyne, Legal Department
• Online: Visit our Contact page