Privacy Policy

1.1 Information You Provide

We collect information you provide directly to us when you create an account, use our services, fill out forms, or communicate with us. This may include:

• Name, email address, phone number, and company information
• Account credentials and profile information
• Payment and billing information
• Communications you send to us
• Job application information including resumes and cover letters

1.2 Information We Collect Automatically

When you access or use our services, we automatically collect certain information, including:

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, service providers, and publicly available sources.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With business partners for joint offerings or services
• With your consent or at your direction
• To comply with legal obligations or respond to legal requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

We do not sell your personal information

We do not and will never sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• Our legitimate business interests

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdraw consent: Withdraw consent where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@tenyne.com. We will respond to your request within the timeframe required by applicable law.

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our services.

Types of Cookies We Use

• Essential cookies: Required for the operation of our services
• Analytics cookies: Help us understand how visitors use our services
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

We operate globally and may transfer your information to countries other than the one in which you reside. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Your explicit consent where required

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through our services. The "Last updated" date at the top of this policy indicates when it was last revised.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@tenyne.com
• Mail: Tenyne, Privacy Department
• Online: Visit our Contact page

We will respond to all requests, inquiries, or concerns within a reasonable timeframe.